Privacy Policy

Welcome to Rivals (“Rivals”, “we”, “our”, or “us”).

Rivals is a social platform that allows people to organise friendly competitions with friends, record results, agree stakes or forfeits, and celebrate achievements together.

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your personal information.

By creating an account or using Rivals, you acknowledge that you have read and understood this Privacy Policy.

Rivals is operated by:

For any privacy questions please contact help@playrivals.app.

Rivals is intended for people aged 18 years or older. You must not create an account if you are under the age of 18.

If we discover that someone under 18 has created an account, we may remove that account and delete associated information.

Depending on how you use Rivals, we may collect the following information.

Account Information

When you register we may collect:

• Name
• Username
• Email address
• Password (encrypted where applicable)
• Profile photo
• Biography
• Country
• Timezone

Profile Information

Your profile may include:

• Display name
• Profile picture
• Competitions joined
• Match history
• Win/loss statistics
• Activity history
• Achievements
• Public profile information

Competition Information

When you create or join competitions we collect information including:

• Competition names, descriptions and rules
• Stakes, buy-ins, forfeits and rewards
• Standings and results
• Participants and invitations
• Comments and activity

Content You Upload

You may upload content including:

• Photos and screenshots
• Evidence
• Comments and messages
• Competition descriptions and profile information
• Other content you choose to submit

You remain the owner of your content.

Technical Information

We automatically collect certain technical information including:

• Device type, operating system and browser type
• IP address, app version and language
• Crash reports, usage and diagnostic information

Usage Information

We collect information about how Rivals is used including:

• Pages viewed and features used
• Competitions created and invitations sent
• Notifications opened
• Time spent using Rivals
• Interactions with other users

We use your information to:

• Create your account and authenticate your identity
• Provide Rivals services and allow competitions to function
• Display leaderboards and deliver notifications
• Improve our products and develop new features
• Detect abuse, prevent fraud and ensure platform security
• Respond to support requests
• Analyse platform performance and personalise your experience
• Comply with legal obligations

Where applicable under relevant privacy laws, we process information because:

• It is necessary to provide our services
• You have given consent
• We have legitimate business interests
• We must comply with legal obligations
• We need to protect Rivals, our users or others

We use cookies and similar technologies to:

• Keep you signed in and remember preferences
• Improve performance and detect bugs
• Measure usage and understand feature usage
• Improve security

We may use third-party analytics providers to help us understand how Rivals is used.

We may occasionally send:

• Product announcements and new feature updates
• Competition recommendations
• Security notifications and marketing communications

You may unsubscribe from marketing emails at any time. Important service communications may still be sent.

If enabled, Rivals may send notifications including:

• Competition invitations and match updates
• Friend activity, results and reminders
• Product updates

You can manage notification preferences within your device settings where available.

We do not sell your personal information.

We may share information with trusted service providers who help us operate Rivals. Examples include providers for:

• Cloud hosting
• Authentication
• Analytics
• Customer support and email delivery
• Error monitoring, infrastructure and security

These providers only receive the information necessary to provide their services.

Some information may be visible to other Rivals users including your username, profile photo, competition history, results, achievements, public activity and leaderboards.

Information that is part of a public competition may also be visible to others participating in or viewing that competition.

Private competitions are only intended to be visible to invited participants. However, no internet service can be completely private or secure, and you should avoid sharing sensitive personal information through Rivals.

Because Rivals operates worldwide, your information may be transferred, processed and stored in countries other than where you live. Where required, we take reasonable measures to protect your information during international transfers.

We retain information only for as long as reasonably necessary to:

• Operate Rivals and provide support
• Resolve disputes
• Meet legal obligations
• Improve our services

Some information may remain in backups for a limited period. Anonymous or aggregated information may be retained indefinitely.

You may request deletion of your account by contacting help@playrivals.app. Following deletion:

• Your profile may be removed
• Personal information may be deleted or anonymised
• Competition history may remain where necessary to preserve the integrity of competitions involving other users
• Certain records may be retained where required by law

We use reasonable administrative, technical and organisational measures to help protect your information. However, no online service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

Depending on where you live, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete your information
• Restrict or object to processing
• Receive a copy of your information
• Withdraw consent where applicable

Requests can be sent to help@playrivals.app. We may need to verify your identity before responding.

Rivals may contain links to third-party websites, applications or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.

If Rivals or Weekday Ventures FZCO is involved in a merger, acquisition, investment, restructuring or sale of assets, your information may be transferred as part of that transaction.

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with legal obligations and respond to lawful requests
• Protect Rivals and our users
• Prevent fraud and investigate illegal activity
• Protect public safety

We may update this Privacy Policy from time to time. Where changes are significant, we will make reasonable efforts to notify users. Your continued use of Rivals after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions regarding this Privacy Policy or your personal information, please contact: